Introducing the Freedom Earned Guarantee
Because if your gear gives out before you do, we’ve got your back.
At Freedom Industries, we don’t just sell gear—we build it for people who live with purpose. The ones up early, out late, sweating, bleeding, grinding, and giving it their all every day.
This isn’t for the sidelines.
This is for the mission.
And that’s exactly why we created the Freedom Earned Guarantee.
Here’s the Deal
If your gear fails you within 6 months of purchase—while you’re earning it, protecting it, or living it—we replace it.
✅ No receipts
✅ No return forms
✅ No red tape
Just send us a photo or video of the product and a quick note about how it let you down, and we’ll ship you a replacement. No questions asked.
Because Quality Shouldn’t Be Optional
We know what it feels like when something you depend on falls apart.
That’s not just frustrating—it’s a failure of trust.
So we decided to draw a hard line:
If we put our name on it, it better show up for you when it counts.
And if it doesn’t?
We take responsibility.
Not because it’s good marketing—but because it’s the right thing to do.
Who This Guarantee Is For
It’s for the builders.
The protectors.
The quiet professionals and the loud patriots.
The moms, dads, workers, doers, and dreamers who don’t sit still and don’t make excuses.
If you live with grit, we built this for you.
How to Claim It
Using the Freedom Earned Guarantee is simple:
-
Take a photo or video showing the damage
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Write a quick note telling us what happened
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Email it to info@freedomindustries.com
We’ll handle the rest.
Not Just Gear—A Standard
We believe that freedom is more than a word.
It’s something you earn, every single day.
And the gear that represents that should hold up—or be replaced without hassle.
This is more than a return policy.
It’s a line in the sand.
It’s our commitment to the people who live out freedom, one action at a time.
Freedom Industries – Built for Those Who Earn It.
8 comments
Jodi
PLEASE READ!!!!!!!!!!!!!!!!!!!PUBLIC SERVICE ANNOUNCEMENT!!!!!!!!!!!!!!!!!
DO NOT PLACE AN ORDER WITH THIS COMPANY! I placed an order(ORDER #388570) for Christmas along with multiple family members in DECEMBER 2023! After multiple attempts to contact and multiple requests for refunds with NO RESPONSE my family had hundreds of dollars stolen. Unfortunately, we had to chalk it up to a bad business. Then I received an email. You can imagine my thoughts when I read they want to offer me 20% off to come back as they have “REBUILT” the company and want a “second chance”. I could not believe the audacity of this company so I came to the website only to find every comment on here asking about their orders.
Not that it needs to be said, but I will say it anyway: I, ALONG WITH MY FAMILY MEMBERS ARE STILL WAITING FOR MULTIPLE ORDERS FROM CHRISTMAS 2023! DO NOT GIVE THIS COMPANY YOUR MONEY!
Ryan Solley
I originally placed my order July 26th 2024 order number #416437… I order 2 pairs of the F.I XP1-RT’S…one pair in black/lucent and one black pair ( with the gum soles. I received only the black lucent towards the end of October… I never received the black pair… They told me they’re on back order…. It’s now May 8th 2025… After telling me I would be getting tracking for them…. I STILL HAVE NOT RECEIVED THEM! My hard earned money has been stolen from me…. I will not give up until 1. I get my shoes….or 2. I get my money back… YOU ARE A BUNCH OF RIP-OFFS! THIEVES! AND LIARS!!! I see you took down the phone number you had posted too… GUESS I’M NOT THE ONLY ONE… Did someone say class action??!
Ryan Walters
Been over 5 months and still haven’t gotten my order. I’ve sent many emails and many phone calls with no real response.. now you offer me a 6 month warranty which will be over before you even ship my order.
John
I ordered shoes in Nov 24. It took almost 5 months for my shoes to arrive. I emailed and emailed and emailed and never got a helpful response. Never buying from you again. There are too many competitors with more professional business practices.
Aaron
When can I get an update on my order? I placed it two months ago. Your support team hasn’t been helpful at all.
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